1. Introduction
Beauty Caring Mart ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
2. Information We Collect
We collect information you provide directly to us, including:
- Full name and email address
- Date of birth and sex (for account personalisation and verification)
- Phone number and NRIC/Passport number (for identity verification and fraud prevention)
- Billing and delivery addresses
- Payment information (processed securely by our payment partners — we do not store card numbers)
- Order history and product preferences
- Device and browsing data (via cookies)
3. How We Use Your Information
- To process and fulfil your orders
- To manage your account and provide customer support
- To send order updates, shipping notifications, and receipts
- To personalise your shopping experience and send you relevant promotions (with your consent)
- To prevent fraud and comply with legal obligations
- To improve our website and services
4. Sharing Your Information
We do not sell your personal data. We share it only with:
- Delivery partners (for shipping your orders)
- Payment processors (Visa, Mastercard, Touch'N Go — all PCI-DSS compliant)
- Legal authorities when required by Malaysian law
5. Data Security
All data is transmitted via SSL encryption. Sensitive information such as NRIC/Passport numbers is stored in encrypted form and accessed only by authorised personnel for identity verification purposes. We employ industry-standard security measures to protect your data.
6. Cookies
We use cookies to improve your browsing experience, remember your cart, and analyse site traffic. You may disable cookies in your browser settings, though some features may not function correctly.
7. Your Rights
You have the right to access, correct, or delete your personal data. To make a request, contact us at beautycaringmart@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the revised policy.
